Privacy Policy
Last updated: January 2025
1. Introduction
TagNest ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
Personal Information:
- Name and email address
- Phone number (optional)
- Child's first name (for tag identification)
- School name (optional)
- Item descriptions and details
Usage Information:
- Tag scan locations and timestamps
- Device information and IP address
- Browser type and operating system
3. How We Use Your Information
- To provide and maintain our service
- To notify you when your tagged items are scanned
- To facilitate communication between finders and parents
- To improve our service and develop new features
- To send important updates and notifications
- To process payments and subscriptions
4. Information Sharing
We do NOT sell or rent your personal information to third parties. We may share information only in the following circumstances:
- With finders: Only your child's first name and item details are shown publicly when a tag is scanned
- Service providers: Third-party companies that help us operate our service (email, payment processing)
- Legal requirements: When required by law or to protect our rights
5. Data Security
We use industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access your personal data
- Update or correct your information
- Delete your account and associated data
- Opt-out of marketing communications
- Export your data
7. Children's Privacy
TagNest is designed for parents and guardians. We do not knowingly collect personal information directly from children under 13. Parents control all information about their children through their account.
8. Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze usage, and remember your preferences. You can control cookies through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through a prominent notice on our website.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@tagnest.co.uk
Mail: TagNest, London, United Kingdom